Documentation
Documentation & help
Product guides for Malaysian hair salon teams. Full in-app documentation is being expanded—use the resources below to get started or book a walkthrough.
SiteHair documentation covers the workflows salon owners ask about most: tiered stylist commission from POS checkout, chair-level booking, WhatsApp reminders via wa.me links, retail at the counter, and MyInvois-ready invoices. Use the product links for feature-specific landing pages, or read the long-form guides if you are comparing POS vendors or planning a switch from Excel payroll.
Whether you are onboarding a three-chair salon or migrating from Fresha with tiered stylist pay, these resources explain how SiteHair connects bookings, POS checkout, commission period lock, payout CSV export, and MyInvois status on completed sales. Start with Getting started for a demo walkthrough, browse product guides for commission and POS depth, or open the hair salon guides for vendor comparisons and compliance checklists.
Getting started
New to SiteHair? Start with a demo walkthrough tailored to your salon size, commission rules, and checkout workflow.
Request a demoProduct guides
Explore how SiteHair handles hair salon operations—not nail spas or mixed beauty centres.
Solutions by topic
Landing pages for the workflows Malaysian hair salon owners search for: tiered stylist commission, POS checkout, booking, e-invoice, and alternatives to Fresha or Booksy.
Blog
Hair salon guides
In-depth articles on commission, POS comparisons, payroll tiers, WhatsApp reminders, and Malaysia e-invoicing.
Need help?
Contact our team for onboarding questions, billing, or feature requests. We respond during Malaysia business hours.
Documentation for real salon workflows
These docs explain how SiteHair handles tiered stylist commission from POS checkout, chair-level booking, WhatsApp reminders through wa.me links, retail lines at the counter, and MyInvois-ready invoices on completed sales—not abstract feature lists.
Use Getting started when you need a demo walkthrough for your service menu and commission tiers. Product guides link to landing pages for commission, POS, booking, and e-invoice. Long-form blog guides help when you compare Fresha, Booksy, or local POS vendors.
If you are migrating from Excel payroll, read the commission guide first, then the POS comparison checklist, then contact us with your stylist count and tier rules—we tailor onboarding to hair salons, not mixed beauty centres.
Support questions we answer most often: how tier thresholds reset each month, how assistants share service commission, how package balances reduce at checkout, and how to export a payroll CSV after locking a period without reopening closed tickets.
Signed-in customers can reach support from the dashboard. For pre-sales questions, use the contact form with your salon size and current stack—we respond within one Malaysia business day and can schedule a live walkthrough on your commission structure.
Product guides on this page link to deeper landing content for commission systems, hair salon POS, booking, WhatsApp reminders, and e-invoicing. Each page explains how SiteHair handles Malaysian salon workflows—not generic beauty centre features copied from overseas templates.
For compliance questions, start with the MyInvois guide in our blog, then review SST and buyer TIN fields in your organization settings during onboarding. We help owners connect completed POS tickets to invoice status without exporting to a second billing tool.